How long COVID-19 will keep many of us in a virtual work environment is unknown, but what’s more interesting to consider is what work life will be like on the other side after months of collaborating over the internet. Will this period convince more organizations and teams that virtual work is not only possible, but sustainable?

What does it feel like for your customers to interact with your business? Building a customer journey map is the best way to answer that question and build empathy with their experience. Your map can also act as a rallying point for your team or organization, creating a shared vision of the experience you’re all working together to create.

What is design thinking? Why does it work? How do I get started with it? Our community had so many great questions on the power and potential of design thinking that we hosted an Ask Me Anything session on the topic with IDEO partners and IDEO U leaders Suzanne Gibbs Howard and Coe Leta Stafford.

In service of inspiration, we wanted to share some of the things we think about when designing human-centered online learning experiences. At IDEO U, teaching online has always been our reality—we’ve never coexisted in a physical space with our global community. We hope that some of the things we’ve learned along the way can help you teach whatever it is you need to teach in a virtual setting, and find creative joy in a new set of constraints.

If you’re struggling to feel settled at the makeshift workspace you’ve set up in your kitchen, or you’re taking work calls from your closet in an attempt to minimize interruptions from your kids, you’re not alone. The “rapid remote” shift many of us have undergone in the last few weeks due to COVID-19 brings its own set of challenges, far beyond the normal ones remote workers deal with daily.

Now that many of us are operating at a distance, how do we continue to have impact from afar? You can’t rely on organic intersections to exchange ideas and influence. You must create a deliberate and intentional plan. Use these three strategies to overcome Distance Bias by creating your own Personal Virtual Influence Plan.

In an interview with Bill and IDEO U Dean Suzanne Gibbs Howard on the IDEO U Creative Confidence Podcast, he shares insight into crafting a career that brings you happiness and gives these tips for preparing for the future of work.

Testing might sound like a very analytical activity, but it’s actually one of the most creative things you can do when developing a strategy for your business or organization. In this conversation, Jennifer Riel, IDEO’s Global Director of Strategy, breaks down ways to test your assumptions, build confidence, and weed out poor choices before rolling out a new strategy.

In this episode of the Creative Confidence Podcast, IDEO’s Dav Rauch explains why it’s important to connect with your audience as a presenter and how to get them in the right mindset to be open to new ideas. He shares techniques you can use to be a better presenter and help people retain the information you share. Hear more from Dav and learn how to craft more human-centered presentations in our new online course, Impactful Presentations.

In this episode of the Creative Confidence Podcast, IDEO’s Brendan Boyle shares how to bring more playfulness into your work. This is the second in a series of articles about our conversation with Brendan.

In the#1 New York Times bestselling book Designing Your Life, Bill Burnett and his co-author Dave Evans showed us how design thinking can help us create a life that is both meaningful and fulfilling. With their second book, Designing Your Work Life, they zero in on finding happiness at work. In this episode of the Creative Confidence Podcast, Bill gives advice on how to assess the potential of your current career and shares ways to redesign and re-engage with your job.

Brendan Boyle, IDEO partner and founder of the IDEO Play Lab, joined us on the Creative Confidence Podcast to share how to bring more playfulness into your work. Get into a creative mindset and generate an abundance of new ideas with his favorite creative warm ups and group activities. This is the first in a series of articles about our conversation with Brendan.